Chavereys is a trading name of Chavereys Limited, a company registered in England & Wales No. 11613489. The registered office address is: The Goods Shed, Jubilee Way, Faversham, Kent, ME13 8GD
VAT Registration no: GB 447 1990 66
Chavereys Audit Limited is registered to carry on audit work in the UK by the Institute of Chartered Accountants in England and Wales. Details of our audit registration can be viewed at www.auditregister.org under reference number C009220422.
Chavereys is licensed to carry out the reserved legal activity of non-contentious probate by the Institute of Chartered Accountants in England and Wales. Details of our probate registration can be viewed at https://rls.icaew.com/ under reference C011002530.
Professional Indemnity Insurance
The details of our professional indemnity insurer and the territorial coverage of that insurance policy are displayed in the firm’s offices. Our professional indemnity insurers are:
- Euna Underwriting Limited
- Lloyd’s Underwriter Syndicate No. 1492PBS
- Travelers Insurance Company Limited
Professional Rules
In carrying out our professional work we are required to apply the following rules which can be accessed at the websites below:
ICAEW Audit – https://www.icaew.com/regulation/working-in-the-regulated-area-of-audit/audit-regulations-and-guidance
ICAEW Ethics – https://www.icaew.com/technical/trust-and-ethics/ethics/icaew-code-of-ethics
ICAEW Codes & Regulations – https://www.icaew.com/regulation
Complaints
We are committed to providing you with a high quality service that is both efficient and effective. We may contact you periodically to ask for feedback on how we are doing. Open and honest dialogue with clients helps us to improve as a business and deliver the best possible service and value for you. However, if at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please let us know by writing to your engagement partner.
We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. If you feel that we have given you a less than satisfactory service, we undertake to do everything reasonable to address your concerns, if you are still not satisfied, you may of course take up matters with our professional body, ICAEW.
ICAEW Complaints – https://www.icaew.com/regulation/complaints-process/make-a-complaint